I have been meaning to write to you and thank you for all the help you provided us when we decided to sell our house and use you and your offices to help us. You were available to answer questions to explain what we should do and what we do not have to do. You even have the names and contact information for handymen to do those chores we were not able to do on our own. What could have been a very difficult time for us in selling our house became not much more than an ordinary day with visitors. You helped us determine a price that would encourage buyers rather than put them off. What was most interesting to me is that you arranged for a sign to go up before we were officially listed for sale. Your reasoning was wonderful; people driving by would see the sign and consider buying or telling someone they knew who was looking for a house in that area. The consequence of that arrangement was to have parties interested in buying showing up as soon as it was listed and to have 2 full price offers by the second day of the listing. We were in escrow within 2 weeks and when some minor complications arose you took care of the problem quickly and with no repercussions. We understand that as the listing agent you are compensated for what you do however, we are of the opinion that you do much more than other agents would do and we attribute that to your personal integrity. Once again we want to thank you for the attention, kindness, availability, and understanding that you provided to us. We experienced virtually no stress relating to the presentation and sale of our home, thanks in large part to you.